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2000s: Professionalism and specialization
The millennium brought new long-term trade agreements, and ICAM begins to turn to large-scale retail in the production of our high-quality chocolate bars.
In 2004, we create the ICAM Linea Professionale (Professional Line) to meet the growing demands of chocolatiers, pastry chefs, and ice-cream makers, guaranteeing outstanding performance in every application. We continue to support professionals not only with our gourmet-quality products, but through the ongoing assistance of carefully trained technical consultants and sales agents.
Full traceability
Production of our chocolate has two fundamental driving forces: functionality and traceability. Our chocolate production plant is completely automated, allowing full traceability of each process, from the raw materials to the product on the shelf, through the sustainable supervision and management of every step in the production cycle. Us- ing Siemens’ Simatic PCS7 software in particular we keep an archive of all information, from the bean to the finished bar. Without this innovation, it would have been impossi- ble to execute audits and manage our complex system of certification.
Our concrete commitment
‘10: The past living on into the future
On 3 September, our 70th anniversary, our 4.0 technology plant in Orse- nigo is dedicated to the memory of Silvio Agostoni and Carolina Vanini, who had successfully passed on to us their passion for extraordinarily good chocolate for all. As entrepreneurs, they had very consciously prioritized innovation and ethics— values not only of culture and corporate vision, but also economics. We broaden our horizons and our relationships with colleagues at ICAM subsidiaries in Uganda, the USA, and the UK.
Culture, competence, creativity
In 2018 the Agostoni brand was launched, adding to the professional offer of ICAM. This new brand aimed at professionals took its name from the founding family and celebrated 70 years of commitment to the pursuit of excellence. In 2019, we opened our high-level training center for pastry chefs and chocolatiers: CHOCOCUBE, a place for top professionals to share creativity, culture and competence. Free, online certified courses for all those who work with chocolate and wish to study the techniques and trends of classic and modern confectionary, ice-cream making, and top-of-the-range chocolate.
Since 2019, we’ve detailed our progress in the area of social responsibility—always fundamental to our approach to production and business in general—through our Sustainability Report. In 2020, this document was included in the Index Future Re- spect 2020 by Consumer Lab, which compiles the reports most appreciated by con- sumers. The Members Assembly implements our Code of Ethics, established and shared with all our stakeholders to formalize and promote the set of values we rec- ognize as fundamental. Our code defines our rules of conduct while also providing the necessary tools for their correct application.
Our approach
We produce chocolate and semifinished cocoa products with passion and care. Since the 80s, we have dedicated our work to the socio-economic development and safeguarding of the areas where cocoa production takes place.
We run training programmes for the farmers in our supply chain, and collaborate with a number of cooperatives in Latin America and Africa. This commitment has allowed us to produce a superior quality of cocoa, and also improve their standard of living for the local communities, both in terms of improving the harvest and in providing diversification of crops grown. This creates wealth and generates value for everyone.
We maintain that our care towards People, the Supply Chain, the Environment and Innovation is fundamental. Four pillars that set us apart, able to put into practice the philosophy that has driven the activities of our family for three generations.
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